Information We Collect

We may collect personal information when you contact us through our website, submit a form, request a quote, call us, email us, or message us on WhatsApp.

The information we may collect includes:

• Your name
• Phone number
• Email address
• City or location
• Solar panel requirement or project details
• Any message or inquiry you submit through our website

How We Use Your Information

We use your information to respond to your inquiries, provide product guidance, share solar panel pricing, offer verification support, and improve our customer service.

We may use your information for the following purposes:

• To contact you about your solar panel inquiry
• To provide product details, availability, and pricing
• To guide you about solar panel verification and warranty information
• To improve our website, services, and customer support
• To send important updates related to your inquiry or request

Contact Forms and Quote Requests

When you submit a contact form or quote request on our website, the information you provide is used only to understand your requirement and contact you with relevant support.

Please do not submit sensitive personal information through our forms unless it is necessary for your inquiry.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with our pages.

Cookies help us improve website performance and provide a better browsing experience. You can disable cookies from your browser settings, but some website features may not work properly.

Analytics and Performance Data

We may collect non-personal information such as browser type, device type, visited pages, time spent on the website, and general traffic behavior.

This information helps us improve website content, user experience, and marketing performance. It does not directly identify you personally.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share limited information only when required to process your inquiry, provide customer support, comply with legal obligations, or work with trusted service providers who help us operate our website and services.

Third-Party Links

Our website may include links to third-party websites, such as manufacturer websites, verification portals, Google Maps, social media pages, or external resources.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before sharing any personal information.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system, website, or electronic communication method is completely secure. We cannot guarantee absolute security of information shared online.

Data Retention

We keep your information only for as long as necessary to respond to your inquiry, provide support, maintain business records, or meet legal and operational requirements.

If your information is no longer required, we may delete or securely remove it from our records.

Your Rights

You may contact us to request access, correction, or removal of your personal information from our records, where applicable.

You may request us to:

• Update your contact details
• Correct inaccurate information
• Remove your information from our records
• Stop contacting you for marketing or follow-up communication

Children’s Privacy

Our website and services are intended for general business and customer inquiries. We do not knowingly collect personal information from children.

If you believe a child has submitted personal information through our website, please contact us so we can review and remove it where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.

Any updates will be posted on this page with the updated date. By continuing to use our website, you agree to the latest version of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact our team.

• Email: info@example.com
• Phone: +92 300 1234567
• Address: Office No. 00, Main Road, Lahore, Pakistan